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Author Topic: Read this first. YES YOU ************** ***************  (Read 15223 times)
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SaucyWench
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« on: April 03, 2006, 10:00:21 PM »

Welcome to DragonPrime's Installation Support.

(This area is for game setup problems and support. If your game setup went fine, but then you added a module and there is now a problem, you're in the wrong place - you need to search for the name of the module, and post in that thread.)

DragonPrime has traditionally NOT been a place to provide basic installation support. The reason is because if you can't manage it on your own, you should not be running a server - we feel you don't have the knowledge you need. It's not like installing iTunes on your PC and just stumbling along as you go. Your users depend on you knowing what you're doing, and if something screws up, you need to understand how to fix it.

UNFORTUNATELY... you are still here and you installed the game ANYWAY, because you still think the message above doesn't apply to you. Don't you? Wink You didn't even read the licensing agreement because they're all the same. (They aren't. Go read it.)

You figure that you're smarter than "them", whoever "they" are, and that whatever, it will all be ok if you can just fix X.

But now, you've tried to set the thing up, and something has gone wrong. So you came here trying to figure out how to fix it. You're still ignoring us, even though we now have proof that you're not ready to host a server.

We like new admins setting up this great game. We do want to help you. We will help you, if we can. We do ask that you help us to do that. Here are a few tips on getting help (and we hope you're listening this time!):

1. READ the FAQ. Most of the problems have their solution in there.
2. DO NOT ASK HOW TO UNPACK THE GAME, OR HOW TO UPLOAD IT. You MUST understand gzip, tar files, FTP, file permissions, what a database is and how to create one, plus have a thorough knowledge of the environment you choose (*nix or Windows) and a basic knowledge of PHP and MySQL. DO NOT SKIP THIS PART and try to learn as you go. Deatils in THIS thread and we will not be pleased if you ask what ftp is.
3. Use the search feature.
4. Read the forum contents page to see if any of the sections might have the answer.

*** Expect us to be short with you if you don't do these things first. ***

5. If you did search, and did try, and did re-read the README file in the installation package, ask your question here. Include the exact error. Include what system you are running, all the version numbers you can find for things like PHP and Apache, what version of the installer you are running, what kind of server (Mac, Linux, Windows, etc) and who your host is (myspace, freewebs, whoever). And be patient. We are all volunteers, are all sick of stupid questions, and may need time to read and respond.

If you are helped and have solved your problem please post to say thank you. We hope that you'll stick around and help the next n00b who arrives and asks the same silly question that you got stuck on. This place only works because we support each other.

SaucyWench
« Last Edit: October 15, 2006, 05:48:17 AM by SaucyWench » Logged

SaucyWench
Owner of GemDust.com and Darton City proudly hosted by LunarPages
SaucyWench
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« Reply #1 on: January 19, 2007, 11:06:43 PM »

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SaucyWench
Owner of GemDust.com and Darton City proudly hosted by LunarPages
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