Something which has just occurred to me... other servers might find it useful to refer their users to this IRC chat. We on Classic (Central) encourage players to ask their community for help instead of bugging Admins, on small things like, "How should I spend my gems?"
I set up a barebones IRC bot in a channel in Blitzed. We're now encouraging players who need help to think about asking there first. I have a bunch of regular players in there who have basic IRC command access via the bot (simple kick and ban scripts, to keep it sane).
If any of you are interested in using the same area in your External Links module, the URL for the splash page is
http://www.gemdust.com/chat/ . It contains a quick explanation and disclaimer.