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Author Topic: Site got suspended...HELP!  (Read 6920 times)
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ace
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« on: December 04, 2005, 11:55:52 AM »

My host suspended my domain because of the load. They said that the unix load was 50 when average is 1. I dont know anything about it, but my transfer isnt too too high... about 30 gig a month but i do have alot of modules. Tech support told me its prolly because of all the php.

Has anyone else had these problems?

Where do you guys who have big communities host your games? Your own server? Web host? Dedicated?

Any way to lower the load on the site? Besides high load optimization, cause thats been set up already.

Any suggestions?
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heywood
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« Reply #1 on: December 04, 2005, 12:09:36 PM »

They are reffering to CPU load. On my host Ive never seen it go above .4 with 30 players on and thats with whatever other sites are also on that box. Sounds like your host just cant handle it. Were you using the high load optimization in the game settings? Ive never used it but the data-caching may increase the CPU load as well.
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ace
Guest
« Reply #2 on: December 04, 2005, 12:22:15 PM »

yes thats what i mean...i have data caching enabled. I called another host and they said they would shut me down for that kind of load too. I have a reseller account and am with a decent hosting provider. Did you say .4? as in less than 1? with 30 ppl on usually? cause thats about what i get 30-50 players on at once. I dont see why the load is so high....
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heywood
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« Reply #3 on: December 04, 2005, 12:35:16 PM »

Yes any host will shut you down for that kind of load unless its totally dedicated. And yes .4 as in 4/10's of 1. You shouldnt need the high load optimization turned on unless you have 50+ players on at once and it is slow. Try turning it off, I know of several people who have been shut down after enabling this and I believe this is addressed in the readme. Dont use it unless you need to.
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ace
Guest
« Reply #4 on: December 04, 2005, 12:58:46 PM »

I have turned off caching, but I turned it on because I did need it, was laggin like a dog. Data caching helped quite a bit...but maybe caused more damage than good...heh Thank you for the input Merlin. btw Do you run many modules?
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heywood
Guest
« Reply #5 on: December 04, 2005, 01:12:38 PM »

Heh.. Yes that seems to be the trend when using data-caching.. more damage than good. (Unless your are totally dedicated). Maybe find a different host with a bit more processing power for the game. I run 330 non-core modules according to the module update checker.
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chillywhack
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« Reply #6 on: April 29, 2006, 09:13:40 PM »

I'm having a bit of the same problem myself. I recently bought some ad space that was pretty successful. I doubled my number of players in one day. I still don't have a tremendous amount though. I'm sitting at 100 accounts now. Anyway, I noticed that things slowed down noticeably during the course of the day. But at no time did i have more than 20 players online at one time. Things aren't unbearably bad, but it is about 3 seconds or so to load a page.
Before i ran the advertising, the site was just popping along.
Is this something that is just expected, or do i need to do some tweaking somewhere?
I have the high load opt set to off.
And i host with Omnis. Does anyone have experience with them?
Thanks so much for any help
Chilly
www.chillywhack.com/dragon
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SaucyWench
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« Reply #7 on: April 29, 2006, 10:38:49 PM »

I say wait a week. The nature of LoGD is that it's not for everyone. Good advertising attracts all kinds of people, but it's generally the more competitive and more intellectual types that find it stimulating, and the rest fade away. Our dragon kill retention rate is less than 10% on Classic - and the typical dropout places are levels 5-6 and level 11. Give them a few days to get to level 5-6 and you may find you don't need to address it.

Incidentally, I have the same number of accounts as you on GemDust Red and my typical online status is 1 or 2 players at once. I would think 3-5ish would be more likely in a weeks' time when the brand new novelty has worn off.
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« Reply #8 on: April 30, 2006, 10:29:38 AM »

Ive never used it but the data-caching may increase the CPU load as well.
Nonsense... Data caching only returns mysql results way faster than a normal mysql call would. It only increases the memory usage by around 2 MB at all (If the data caches are stored on a RAM drive (which is IMHO the only place where they would make sense Wink )
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lonnyl
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« Reply #9 on: May 07, 2006, 06:07:01 AM »

I've recently had a similar experience...

I've posted here --> http://dragonprime.net/index.php?topic=4203.msg37525;topicseen#msg37525

For starters a host that only allows 1% will not be suitable for a LOGD site that has ANY DECENT amount of traffic.  Most will not disclose this limitation, you have to ask.  Even then they may not disclose it... do your research and google the host to see if there are any complaints. 

Sadly there are a great number of hosting companies that are packing too many sites on to their servers and these limitations are the only way that they can keep their serves running. 

Some allow up to 10% server load... most with this limitation are also running Cpanel.. so beware when signing up for a web host running cpanel (not all web hosts running cpanel are using the server load statistic to such and extreme). 

I really would recommend Yahoo Small Business hosting if you are looking for a shared environment.  You at least are dealing with a very reputable company, and I can't find too many complaints on the Small Business packages.  I have not used it, but in my research they seem to have the least limitations.  The price is a bit higher, but most likely worth it.
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